Terms & Conditions

Last Updated: May 2026

Welcome to STNKY. These Terms & Conditions ("Terms") govern your access to and use of our website, products, and services, including all purchases made through our website. By accessing our website or placing an order, you agree to be bound by these Terms in their entirety.

If you do not agree with these Terms, please do not use our website or purchase our products.

1. Company Information

STNKY is operated by:

STNKY LLC
10330 Lake Rd Suite F 11
Houston, TX 77070
United States
Email: info@stnky.us
Website: stnky.us

2. Products

STNKY sells washable laundry and storage bags designed to help contain odors, moisture, and dirty clothing or gear during storage, transport, and washing.

Our products are designed in Sweden and manufactured in Mexico.

We reserve the right to:

• Modify or discontinue products at any time
• Change product specifications, materials, colors, pricing, or packaging without prior notice
• Limit quantities available for purchase

Product images are provided for illustrative purposes only. Actual colors and appearance may vary slightly depending on screen settings, lighting, and manufacturing batches.

Product Performance Disclaimer

STNKY products are designed to help reduce and contain odors; however, performance may vary depending on usage conditions, storage duration, contents, environmental factors, and care practices. STNKY does not guarantee complete odor elimination under all circumstances.

3. Pricing & Payment

All prices displayed on our website are listed in U.S. Dollars (USD).

We currently accept:

• Visa
• Mastercard
• American Express
• Discover
• PayPal
• Apple Pay
• Google Pay
• Shop Pay

Payment is charged at the time your order is placed.

STNKY reserves the right to:

• Refuse or cancel any order at our discretion
• Correct pricing, typographical, or system errors
• Limit or prohibit orders suspected of fraud, resale abuse, unauthorized activity, or chargeback abuse

If your order is canceled after payment has been processed, a full refund will be issued to the original payment method.

Promotions & Discount Codes

Discount codes, promotions, and special offers:

• May not be combined unless explicitly stated
• Have no cash value
• May be modified or discontinued at any time without notice

Orders using unauthorized, duplicated, or abused promotional codes may be canceled at our discretion.

4. Shipping Policy

Processing Time

Orders are typically processed within 1–3 business days after payment confirmation.

Orders placed on weekends or holidays will be processed on the next business day.

Processing times may increase during holidays, launches, promotions, or high-volume periods.

Domestic Shipping (United States)

Standard shipping generally takes approximately 5–10 business days after shipment.

Expedited shipping options may be available during checkout for an additional cost.

Delivery estimates are not guaranteed.

International Shipping

International shipping times vary depending on destination and customs processing.

Customers are solely responsible for:

• Customs duties
• Import taxes
• VAT
• Brokerage fees
• Other country-specific charges

STNKY is not responsible for delays caused by customs, border inspections, or international carriers.

Shipping Costs

Shipping costs are calculated during checkout based on destination, shipping method, and package weight.

Free shipping offers apply only when explicitly stated and may be limited by region, order value, or promotional period.

Order Tracking

Tracking information will be emailed once the order ships.

Once a package has been transferred to the shipping carrier, STNKY is not responsible for:

• Carrier delays
• Lost packages
• Stolen packages
• Delivery errors caused by the carrier

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If a package is returned due to an incorrect or incomplete address, the customer will be responsible for additional shipping charges to resend the package.

5. Returns & Exchanges

We want you to love your STNKY product. If you are not satisfied with your purchase, the following return policy applies.

Return Window

Returns are accepted within 30 days of the delivery date.

Return Eligibility

To qualify for a return, items must:

• Be unused
• Be unwashed
• Be in original packaging
• Show no signs of damage, misuse, or alteration

Returns that do not meet these conditions may be denied.

Non-Returnable Items

The following items are not eligible for return:

• Used or washed products
• Products damaged through misuse or improper care
• Final sale or clearance items
• Returns submitted after 30 days from delivery

How to Initiate a Return

To request a return, contact info@stnky.us with:

• Your order number
• Reason for return
• Photos if applicable

Do not send items back without authorization.

Refunds

Once the return is received and inspected, approved refunds will be issued to the original payment method within approximately 5–10 business days.

Original shipping fees are non-refundable unless the return is due to:

• A defective product
• Incorrect item shipment
• An error caused by STNKY

Exchanges

If you received a defective or incorrect item, we will replace it at no additional cost.

For voluntary exchanges (such as color or style preferences), customers are responsible for return shipping costs.

Return Abuse

STNKY reserves the right to refuse returns, refunds, or exchanges in cases of suspected abuse, excessive returns, fraudulent claims, or policy manipulation.

6. Warranty

STNKY products include a limited 2-year warranty from the original purchase date.

This warranty covers defects in materials and workmanship under normal and intended use conditions.

What Is Covered

• Manufacturing defects
• Faulty stitching
• Defective zippers or seams
• Material failures during normal use
• Damage occurring during standard washing and drying cycles

What Is Not Covered

• Intentional damage
• Misuse or neglect
• Damage caused by bleach, harsh chemicals, or improper cleaning methods
• Cosmetic wear that does not affect functionality
• Commercial, industrial, rental, or institutional use
• Loss or theft
• Purchases from unauthorized resellers

Warranty Claims

To submit a warranty claim, email info@stnky.us with:

• Order number or proof of purchase
• Description of the issue
• Clear photos of the product

Claims are typically reviewed within 3–5 business days.

STNKY reserves the right to:

• Approve or deny claims
• Repair the product
• Replace the product
• Issue store credit
• Request return of the original item

7. Privacy & Data Collection

Your privacy is important to us. By using our website, you consent to the collection and use of information as described below.

Information We Collect

We may collect:

• Name
• Email address
• Billing and shipping address
• Phone number
• Order history
• Device and browser information
• IP address
• Website usage and analytics data

Payment information is securely processed through third-party payment providers. STNKY does not store full credit card details.

How We Use Your Information

We use collected data to:

• Process and fulfill orders
• Provide customer support
• Send shipping updates and transactional emails
• Improve our website and products
• Prevent fraud and unauthorized activity
• Send marketing communications if you opt in

You may unsubscribe from promotional emails at any time.

Cookies

Our website uses cookies and similar technologies to improve user experience and collect analytics information.

By using our website, you consent to our use of cookies. You may disable cookies through your browser settings, though certain website functionality may be affected.

Third-Party Services

We may share necessary information with trusted third parties, including:

• Shopify
• Payment processors
• Shipping providers
• Analytics providers
• Marketing platforms

We do not sell or rent your personal information.

Data Rights

Depending on your location, you may have rights to:

• Access your data
• Correct your data
• Request deletion of your data

Requests may be submitted to info@stnky.us.

8. Intellectual Property

All content on stnky.us — including but not limited to logos, product names, branding, graphics, product designs, images, videos, text, and website design — is the exclusive property of STNKY LLC and is protected under applicable intellectual property, copyright, and trademark laws.

No content may be copied, reproduced, modified, distributed, or used without prior written consent from STNKY LLC.

9. Limitation of Liability

To the fullest extent permitted by law, STNKY LLC shall not be liable for any indirect, incidental, consequential, special damages, loss of profits, loss of data, or loss of business opportunities arising from the use of our products, inability to use our products, website interruptions, shipping delays, unauthorized access to data, or third-party service failures.

Our maximum liability shall never exceed the amount paid for the product giving rise to the claim.

10. Website Availability

We do not guarantee uninterrupted access to our website. STNKY reserves the right to suspend access, perform maintenance, modify content, restrict access, or discontinue services without prior notice.

11. Affiliate Program

Participation in the STNKY affiliate program is subject to approval and ongoing compliance with these Terms.

Affiliates may not:

• Misrepresent STNKY or its products
• Use misleading claims
• Use unauthorized discount codes
• Bid on branded trademark keywords without permission
• Generate fraudulent traffic or fake orders
• Send spam communications

STNKY reserves the right to reject affiliate applications, reverse commissions, suspend accounts, or terminate affiliate participation at any time.

12. Force Majeure

STNKY shall not be held liable for delays or failure to perform obligations due to causes beyond our reasonable control, including but not limited to natural disasters, weather events, pandemics, labor disputes, supply chain interruptions, transportation disruptions, government actions, cyberattacks, internet outages, or carrier failures.

13. Eligibility

By using this website or placing an order, you confirm that you are at least 18 years old, or that you are using the website under the supervision of a parent or legal guardian.

14. Governing Law

These Terms shall be governed by and interpreted under the laws of the State of Texas, United States, without regard to conflict of law principles. Any disputes arising from these Terms or use of our website shall be exclusively resolved in the courts located in Harris County, Texas.

15. Changes to These Terms

STNKY reserves the right to modify these Terms at any time. Updated versions will be posted on this page with a revised "Last Updated" date. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

16. Contact Information

For questions regarding these Terms, returns, warranties, or customer support, contact:

STNKY LLC
10330 Lake Rd Suite F 11
Houston, TX 77070
United States
+ 1 (346) 443-2844
Email: info@stnky.us
Website: stnky.us

Customer support inquiries are typically answered within 24 business hours.